Cancellation Rates

Except during holiday seasons, we reserve the right to charge the following rates for any scheduled series of services cancelled with less than 48 hours notice:

  • Home visits: $12/visit
  • Overnight visits:
  • Regular: $50
  • Boarding: $50
  • Extended: $75
  • Weekend Afternoons: $95
  • Big Weekend: $120
  • Buddy time: $40
  • Other services: $24/hr

During holidays, we charge full price for any scheduled series of services cancelled with less than 24 hours notice. The holiday seasons are defined as the 15 days surrounding (one week before to one week after) New Years, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, and Christmas.